Effective Date: June 1, 2025
Solve AMZ ("we," "our," or "us") is committed to protecting the privacy and security of our users, clients, and partners. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website, services, and any applications connected via the Amazon Selling Partner API (SP-API).
We only collect information necessary to provide, maintain, and improve our brand management and order monitoring services.
Business and Contact Information: Name, email address, physical business address, and phone number when you request a consultation or register for our services.
Amazon Marketplace Data: If authorized by a client, our applications access specific data points strictly through official Amazon Selling Partner APIs (SP-API), such as order identifiers, fulfillment status, and transaction histories.
We use the collected data exclusively to:
Provide real-time order monitoring and fulfillment risk alerts.
Communicate with you regarding service updates and account health metrics.
Ensure compliance with Amazon's marketplace policies and service level agreements (SLAs).
We do not sell, rent, trade, or distribute your data or Amazon Information to third-party marketing or advertising entities.
We implement strict administrative, technical, and physical security measures to protect your information:
Encryption: All data is encrypted in transit using HTTPS/TLS 1.2+ and encrypted at rest within our secure cloud databases.
Data Minimization & Purging: Personally Identifiable Information (PII) retrieved via Amazon APIs is strictly subjected to a mandatory 30-day purge cycle, except where retention is explicitly required for ongoing tax or regulatory compliance.
We do not share your information with outside parties except for essential sub-processors required to host and run our applications (e.g., secured cloud infrastructure and database providers). All sub-processors are vetted to ensure they maintain strict data protection standards equivalent to our own.
You may request access to, correction of, or deletion of your personal or business data at any time. For questions regarding this Privacy Policy, please contact us at:
Solve AMZ
8 The Green Suite B, Dover, Delware 19901
Email: admin@solveamz.com